Direct Rock source | Quarry Direct Aggregates & Landscape Materials

Privacy Policy

Selection of quarry direct aggregate and landscaping materials including gravel, pebbles, stones, and boulders featured by Direct Rock Source for outdoor projects.

Effective Date: 01-01-2025

At Direct Rock Source, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you interact with our website (e.g., place an order, create an account, or contact us), you may provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party payment gateways)

B. Automatically Collected Information

When you visit our website, we may collect data automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring website or search query

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send order updates and important account notifications.
  • Send promotional emails (with your consent).
  • Detect and prevent fraud or unauthorized access.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For payment processing, order delivery, and website maintenance.
  • Legal Obligations: To comply with laws, regulations, or legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

  • Encrypted connections (SSL) for secure data transmission.
  • Secure third-party payment gateways for processing transactions.
  • Limited access to personal information by employees and contractors.

5. Your Privacy Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails by clicking “unsubscribe” in our emails.
  • Disable cookies through your browser settings (note: this may affect site functionality).

Consent to Receive Text Messages

By providing your phone number during account registration, order placement, or other interactions with Direct Rock Source, you consent to receive text messages (SMS) from us regarding your orders, account updates, promotions, and other related communications.

Opt-Out Instructions:
You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Upon receiving your request, we will remove your phone number from our text message communications list. Standard text messaging rates may apply, depending on your carrier and plan.

Additional Information:

  • For assistance or inquiries about our text messaging service, you may reply “HELP” to any message or contact us directly at 888-818-4452.
  • Please note that opting out of promotional text messages does not affect your ability to receive transactional or account-related messages (e.g., order confirmations, delivery updates).

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted with a new “Effective Date.”

Learn More

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

  • Email: drs@directrocksource.com
  • Phone: 888-818-4452

Thank you for trusting Direct Rock Source with your information.